Delivery and Payment

 

 

 

1. Collecting your order

 

 

We like to give those local customers the option to order from the website and pick up from our store.

 

Monday to Friday 9:00a.m. - 12:30p.m.; 2:00p.m. - 5:30p.m.

 

Location: Unit D, 30/F,  80 Hung To Road, Kwun Tong, Kowloon, Hong Kong

 

 

 

2. Delivery

 

 

We deliver within 7 working days of payment being received and confirmed. If you need even quicker delivery, please contact us. Delivery is $150 per order, but it's free for orders of $2,000 or more.

 

 

We deliver every day of the week to every part of Hong Kong, except for the following locations:

 

Sha Tau Kok • Lok Ma Chau • Tung Lung Chau • Mui Wo • Tai O • Ta Kwu Ling • Grass Island • Lamma Island • Lantau Island • Man Kam To • Lo Wu • Crooked Island • Peng Chau • Mai Po • Po Toi • Tung Ping Chau • Cheung Chau

 

 

If you live in these locations, not to worry, please contact us for delivery options.

 

 

 

3. Secure Ordering & Payment Options

 

 

After you have placed your order online, we will send you an order confirmation email. In the body of this email you will find information about when your products will be delivered.

 

While we make every effort to offer the lowest prices for our valued customers, we will only be able to keep these competitive prices if payment for our products is assured.

 

 

 

Please choose your preferred method of payment:

 

 

1.By cash on delivery.

 

2.By bank transfer. Please transfer the amount to the account listed on the invoice and send the bank receipt to "info@redmoon.hk" to inform us. After receiving the payment, we will deliver the wines.

 

If you have any questions about our payment options, please don't hesitate to contact us at info@redmoon.hk

 

We like to give those local customers the option to order from the website and pick up from our store.